WHEN STARTING

  • There must be agreement and consensus of the stakeholders on how to implement.

IMPLEMENTATION

  • Must comply with the commitments agreed initially
  • Any changes affecting the Project must be clarified and agreed upon by the relevant parties before implementation.

WHEN IT ENDS

  • Full performance of obligations under the original agreement
  • Ensure the harmonization of the interests of the parties involved

ACT WITH PARTNERS, CUSTOMERS

  • Friendly, polite, enthusiastic, proactive and professional in all situations, with all partners and customers.
  • Putting the interests of partners and customers first, actively building relationships
  • When a customer’s partner complains, don’t be proud or show discomfort or dissatisfaction, but have to listen to fix it quickly & optimally.
  • Flexibly apply the core values ​​of CICCONS to bring the most optimal values
  • Customer satisfaction is the company’s collective goal